FAQs

COPYRIGHTS

Livia Kerr retains all Copyrights & Reproduction Rights of all artwork appearing on this website, all sold original artworks, all custom commission paintings, and all prints. The artwork may not be reproduced in any way, stored, or manipulated without the written permission of the artist.

SHIPPING WORLD WIDE

We ship all Prints, Merchandise, Original Artwork, and Commission Pieces world wide.

On international shipments, buyers are responsible for any customs/duties/tariff/import taxes that may apply on shipments. Livia Kerr Fine Art is not responsible.

SHIPPING COST

Shipping & Handling rates are calculated at checkout (before you pay) based on your address and chosen shipping method.

RETURNS

If you’re not completely satisfied with the product you receive, please send us an email at Info@LiviaKerrFineArt.com to arrange a return within 30 days of receiving the product. All returns & exchanges are subject to a 25% re-stocking fee plus all shipping charges.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, as well as the 25% re-stocking fee.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

CUSTOMER PRIVACY

The information you provide through the ordering process will be used to fulfill your order and keep you up-to-date with your order’s progress and to contact you if there are any issues.

Subscribers to the mailing list will only receive Livia Kerr artwork related announcements, and may unsubscribe at any time.